Dealer has choice as to what language the survey can be sent, and the service manager made sure to send it to him in Russian so that he wouldn't fill it out. The ZD326 offers a state-of-the-art Kubota diesel engine, a high-capacity HST transmission, a deep mower deck, and an ultra-comfortable operating area. Then when any warranty repair is made the manufacturer sends a survey to the consumer. Kubota developed the ZD326 zero-turn commercial mowerto deliver the results your business demands. Needless to say the customer wasn't happy about that.
I remember at least a couple where the USA stickers (which are different than French, Spanish, etc) were on back order, and they are considered liability if they are not put on, so the rep says order the French stickers and install them and when the USA stickers show up we'll just stick them on over the French ones. Oh and it's not an assembly, they send a shell and then the techs have to swap all the components over, and add the proper stickers. So for y'all that break a wheel off and it's in warranty, go to a dealer and tell them to fix it and you'll probably get a new deck. They want dealers to keep parts for 6 months after claim processing date so in 6 months time stuff just builds up. Gosh you should have seen the stacks of decks laying out back. The manufacturer's warranty department wouldn't let us weld anything so we had to replace stuff. Yeah really easy to fix with a welder and I did fix one of them (nobody paid for it, actually I did since my commission pay would reflect it's cost), some of the others I had to replace the entire frame.
Those same people generally ran as fast as possible, I mean, after all they did buy a zero turn to save time right? Had a couple of BX tractors show up with a small member broken off of the frame.
If this type of deck had rollers on the back, they would be anti-scalping wheels, the front would have support wheels. So the deck will follow the ground with the wheels on front of the deck, and the tires on the back of the tractor.
H0MEpartss 2 Deck Wheels for KUBOTA ZD321 ZD326 Decks K5668-42100. Some decks only have wheels and rollers on the front, because the rear of the deck is supported by the tractor. Decks galore, we had a stack of Kommander decks, from folks that run the wheels on the ground all the time or they have really rough yards that jar the decks and wheels harshly. Two Plastic Deck Wheels Fit for Models ZD321, ZD326. So in the case of the dealer I worked at, you had to replace the component. Now with that said, kubota got to where they won't allow dealers to weld anything and if they did, they'd deny paying the claim. Yes it's a post that's several years old.